RECOVERY FILE / 003RECOVERED

Recurring Malware After Host Quarantine

Injected code and casino content were removed, WordPress components were updated, PHP was upgraded from 7.4 to 8.2, and a firewall and malware scanner were configured. The recurring infections stopped.

SYMPTOMS

The hosting provider repeatedly quarantined infected files, but malware alerts and injected casino content kept returning.

FINDINGS

Quarantining individual files had not addressed outdated application software. The site was running an end-of-life PHP version with outdated WordPress components.

RECOVERY ACTION

Injected code and casino content were removed. WordPress, the active theme and plugins were updated, PHP was upgraded from 7.4 to 8.2, and a firewall and malware scanner were configured.

VERIFICATION

The recurring infections stopped and the website stabilised after remediation and software modernisation.

SERVICE EXPERIENCE

GOOGLE REVIEW

Everything was explained thoroughly and completed quickly. The service was extremely efficient.

Maddison MasonAdapted from a verified 5-star Google review for Vibes Design, the team behind Dr Web.

Anonymised historical recovery completed by the team behind Dr Web. Scope and findings vary by website.

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