Remove malware, restore access and recover a compromised WordPress website.
● ABOUT DR WEB
Specialist WordPress help when your business website is at risk
Dr Web is a specialist WordPress recovery and care service from the team behind Vibes Design. It exists for the moment a website is hacked, broken or behaving strangely, and a business needs a clear next step from someone accountable.
- Australian WordPress specialist
- Led by Gal Opatovsky
- Recovery, repair, security and care
- Written findings
DR.WEB / BUSINESS RECORD
FOUNDERGAL OPATOVSKY
EXPERIENCE20+ YEARS
VIBES DESIGNSINCE 2006
SERVICE AREAAUSTRALIA-WIDE
ACCESSSECURE PROCESS
STATUS● ACCOUNTABLE
Why Dr Web exists
A hacked or broken website creates technical uncertainty and commercial pressure at the same time. A business does not only need a scan result. It needs a clear next action, controlled access, an agreed scope, a record of the work and an honest explanation of anything that remains outside its control.
Dr Web was set up to provide that in one place, for businesses and agencies that depend on WordPress.
WordPress recovery by the team behind Vibes Design.
Dr Web was founded by Gal Opatovsky, who has more than 20 years of professional web design and development experience and has operated Vibes Design since 2006.
You deal with an experienced Australian WordPress specialist, credentials are transferred securely, and important findings come back to you in writing.
20+Years professional web experience
2006Operating as Vibes Design since
AUAustralian business and support
GOOGLE REVIEW
The service was professional, efficient and extremely thorough. Every detail was handled with care, and communication was clear throughout.
GOOGLE REVIEW
The support has continued over many years. Communication is always prompt and it has always been a pleasure to deal with the team.
How Dr Web works
01
Assessment before changes
The first step is to understand what has happened and what is safe to do. Destructive work does not begin before that.
02
Scope agreed in advance
After the technical review, the scope, access method and quote are agreed before the work starts.
03
Secure access
Credentials are never requested through the public form or ordinary email. Access is arranged through a secure process when it is needed.
04
Plain-English updates
Findings and actions are explained without unnecessary jargon, and important results are recorded in writing.
05
Clear boundaries
Dr Web restores and hardens WordPress websites. It does not provide legal advice, decide whether an incident is a reportable data breach, certify compliance or offer formal forensic conclusions. Where another specialist is needed, it says so.
What Dr Web looks after
04
Maintain
WordPress Maintenance & Support for ongoing care, and WordPress Support for one-off technical help.
● RELATED RECOVERY FILE
Anonymised recovery evidence
Recovery Files are anonymised historical recoveries completed by the team behind Dr Web. They show the symptoms, findings, action and verification for real work, with every identifying detail removed. Scope and findings vary by website.
RELATED RECOVERY FILE / 001RECOVERED
Website Outage & Compromise
A verified earlier backup was restored, malicious files and unauthorised administrator access were removed, and the public website and administration area were confirmed operational.
- FINDINGS
- The website had been compromised.
- ACTION
- A verified earlier backup was restored.
Australian business, supporting websites across Australia
Dr Web supports websites remotely across Australia during its published business hours, Monday to Friday, 9am to 5pm AEST/AEDT. It does not advertise 24/7 coverage, and it cannot control how quickly third parties such as Google or hosting providers respond.
Frequently asked questions
Who is behind Dr Web?
Dr Web was founded by Gal Opatovsky, who has more than 20 years of professional web design and development experience and has operated Vibes Design since 2006.
Is Dr Web the same as Vibes Design?
Dr Web is the specialist WordPress recovery service from the team behind Vibes Design. The reviews shown on this website are Google reviews for Vibes Design, and they are labelled that way.
Do you only work with WordPress?
WordPress is the specialty. If you are not sure what your website runs on, Dr Web can check before recommending a next step.
How do you handle passwords and access?
Credentials are never requested through the public form or ordinary email. When access is needed, a secure process is arranged for the particular job.
Are the Recovery Files real?
Yes. They are anonymised summaries of historical recoveries completed by the team behind Dr Web. Names, domains and technical identifiers are removed, and the scope and findings vary by website.
How do I get started?
Use the Get Help form to describe what is happening. Dr Web will review the request and explain the safest next step.
Tell us what is happening
Describe what you have seen and what the website does for the business. Dr Web will review the request and explain the safest next step.
