Remove malware, restore access and recover a compromised WordPress website.
● MANAGED WORDPRESS HOSTING
Managed WordPress hosting with practical security, monitoring and technical support
Dr Web hosting is managed by the Melbourne-based team behind Vibes Design. It brings a managed WordPress environment, layered security, monitoring and accountable technical support together, so hosting is looked after alongside the website itself.
- Managed shared and VPS options
- Layered security, where included in the plan
- Monitoring and technical support
- Migration and setup where agreed
DR.WEB / ENVIRONMENT REVIEW
ENVIRONMENTSHARED OR VPS
SECURITY LAYERSPER PLAN
BACKUPSTO BE CONFIRMED
SUPPORTAGREED SCOPE
STATUS● ENVIRONMENT ASSESSMENT
ILLUSTRATIVE DIAGNOSTIC INTERFACE
Hosting alone does not look after the website
A hosting account gives a website somewhere to run. It does not update plugins, control administrator access or decide what happens when something goes wrong. Managed WordPress hosting connects the environment with the WordPress site running on it, so security, backups, monitoring and support are considered together.
The right environment depends on the website. Some websites are suitable for secure shared hosting. Others need a VPS or a more isolated managed environment. Dr Web recommends the appropriate setup based on the website, traffic, integrations, security needs and business risk. The exact setup is confirmed before commitment.
● HOSTING SCOPE
What managed hosting includes
01
Hosting environment selection
We review the website, its traffic, integrations and business risk, then recommend managed shared hosting, a managed VPS or a more isolated environment. Australian-based hosting locations are available where applicable. The exact setup is confirmed before commitment.
02
WordPress setup and migration
Where agreed, we set up the environment and migrate the website, test the agreed functions and identify DNS or third-party dependencies.
03
SSL and secure connection configuration
Free SSL/TLS certificates are available where included in the selected plan, and the secure connection is configured as part of the agreed service.
04
Backups and restoration planning
Backup options can include hourly, daily, weekly and monthly schedules and remote backup, where configured. Restoration is planned before an emergency. No backup can guarantee restoration.
05
Layered firewall and malware protection
Firewall, web application firewall and malware scanning protection are available depending on the environment. Security is layered rather than dependent on one tool.
06
PHP and hosting-environment management
Secure PHP version management and hosting-environment maintenance, including kernel and platform security maintenance where included.
07
Staging and testing where supported
WordPress staging and cloning are available where the environment supports them, so changes can be tested before they reach the live website.
08
Email and domain coordination where agreed
Spam filtering, DKIM and email security configuration and secure SMTP options can be coordinated where agreed, alongside domain and DNS changes.
09
Ongoing technical support
Monitoring and practical technical support from the team behind Dr Web, with the scope and contact channels agreed for the service.
10
Escalation to repair, security or performance work
If an issue turns out to be a fault, a security incident or a performance problem, it is identified and routed to the relevant Dr Web service with a defined scope.
Hosting security is layered
Security is layered rather than dependent on one tool. Depending on the environment and configured as part of the agreed service, protection can include:
01
Network and firewall controls
Firewall protection that helps filter unwanted traffic before it reaches the website.
02
Web application filtering
Web application firewall and ModSecurity-style application-layer protection, where included in the selected plan.
03
Malware and virus scanning
Malware scanning and antivirus protection to help detect unwanted files.
04
Account and environment isolation
Server and account isolation where the environment supports it.
05
Secure access controls
Two-factor authentication and controlled access to the hosting account and WordPress.
06
Backup and recovery options
Backup schedules and remote backup options, where configured, supported by a restoration plan.
07
WordPress maintenance and monitoring
Updates, monitoring and support that keep the WordPress layer looked after.
Layers reduce risk. These controls reduce risk. They do not make a website completely secure, and they do not replace WordPress updates, strong access practices or an agreed maintenance process.
Shared hosting or VPS?
01
Secure shared hosting
Suitable for a standard business website with predictable requirements and an appropriate risk profile.
02
Managed VPS
Suitable where the website needs more isolation, additional control, higher resource certainty or a more specialised environment.
03
A more isolated environment
Where the website requires it, a more isolated managed environment can be recommended. Not every website needs one.
The recommendation
Dr Web selects the environment after reviewing the website, its traffic, integrations, business importance and security requirements. Not every customer receives a VPS or dedicated resources, and the management scope for each environment is confirmed before commitment.
Is managed hosting right for you?
It may suit a business that relies on WordPress, wants one accountable technical relationship and is ready to agree hosting, security and support responsibilities. It may not suit a business that only needs the cheapest hosting plan.
If the website is currently hacked or infected, start with Hacked WordPress & Malware Removal. Recovery comes before any migration decision.
Why Dr Web
01
A managed environment, not just server space
The value is the whole environment: hosting, WordPress, security, backups and support considered together.
02
WordPress knowledge
The site’s code, plugins, access, backups and customer journeys stay in view. Hosting changes are not recommended as an excuse to rebuild a site.
03
Security in layers
Protection is described honestly: it reduces risk and works alongside updates, secure access and maintenance.
04
Accountable technical support
Managed by the Melbourne-based team behind Vibes Design, with a clear route from a hosting question to repair, security or performance work.
How it works
01
Review the current setup
We discuss the website, traffic, integrations, current hosting and any support problems.
02
Define responsibilities
Hosting, WordPress maintenance, backups, security, support and third-party responsibilities are separated clearly.
03
Recommend the environment
You receive a recommendation for shared hosting, a managed VPS or a more isolated environment, with a defined scope and quote.
04
Migrate or manage carefully
The agreed environment is implemented, tested and supported, with ongoing WordPress care alongside it where agreed.
Client feedback
SERVICE EXPERIENCE
GOOGLE REVIEW
The response regarding website maintenance and hosting has been excellent. There has never been an issue.
Peter BakkerAdapted from a verified 5-star Google review for Vibes Design, the team behind Dr Web.
Need help with something else?
Frequently asked questions
Is this shared hosting?
Not necessarily. Some websites are well suited to secure shared hosting, while others need a VPS or a more isolated managed environment. Dr Web recommends the appropriate setup based on the website, traffic, integrations, security needs and business risk.
Will hosting make my website faster?
Hosting can affect performance, but it is only one part of the result. WordPress configuration, plugins, themes, images, code and third-party services also matter. Dr Web assesses the wider environment before recommending changes. No blanket speed promise can be made.
Does managed hosting include maintenance?
It can be connected to an agreed maintenance scope, but hosting and WordPress care responsibilities are documented separately.
Are backups included?
Backup options can include hourly, daily, weekly and monthly schedules and remote backup, where configured as part of the agreed service. Backup location, retention, testing and restoration responsibilities are confirmed before commitment. No backup can guarantee restoration.
Does hosting security make my website completely safe?
No. Layered protection reduces risk, but it does not remove the need for WordPress updates, strong access practices and an agreed maintenance process.
Can you migrate a hacked website?
A compromised site should be assessed and recovered before migration decisions are made. Moving infected files to a new host does not solve the underlying incident.
Where is the website hosted?
Australian-based hosting locations are available where applicable to the environment. The exact location and setup are confirmed before commitment.
Request a hosting review
Tell us where the website is hosted, what it does for the business and what is not working today. Dr Web will explain whether managed hosting is the right next step and which environment suits the website.
