Malware Across a Shared Server
Malware had been injected across a shared server hosting several websites. The malware was cleaned, every plugin was updated, and the site was recommended for isolated hosting with monthly updates so a neighbouring site could not reinfect it.
The business needed urgent help after a security problem was reported on its website.
A large amount of malware had been injected into the server. Several websites shared the server, so the entry point may have been a different site on the same account.
The malware was cleaned and all plugins and other software were updated. Separate, isolated hosting for this website was recommended, with monthly plugin updates included.
A follow-up scan was run after the cleanup, and the client accepted the completed work.
Anonymised historical recovery completed by the team behind Dr Web. Scope and findings vary by website.
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